The service team is, in fact, the very cornerstone of our success. We realize that not only pricing, but people make the true difference. We are a team built on shared values and competencies that ultimately provide you with dedicated individuals who care about your organization.

Each one of our team members bring specific talents. We do more than encourage industry education for our staff, we demand it. And our employees have responded. We are proud that most of our employees either have or are working toward industry designations such as CPCU (Chartered Property and Casualty Underwriter), CLU, (Chartered Life Underwriter), CIC (Certified Insurance Counselor), CRM (Certified Risk Manager), and CISR (Certified Insurance Service Representative). This demonstrates their commitment to the highest standards of professional excellence.

We understand that keeping pace today requires being innovative and adaptable to change. Although we have grown significantly over the years, our philosophy has remained the same: To combine technical capabilities with highly responsive service for the benefit of our clients. This has been, and will continue to be, the foundation on which we build our strong client relationships.

PDCM is committed to providing a talented, knowledgeable and friendly customer service agent (CSA) to handle your day-to-day insurance needs. 

Whether it is fielding a coverage question or responding to a “rush” request, our team is ready to serve your needs.

Email us with questions | commercial@pdcm.com